Tips for Working with a New Loan Officer

By Elise Luebbering

Transitioning to a new loan officer at FCS Financial is a smooth process when both parties work collaboratively. Here are some tips to help you and your loan officer develop a successful working relationship:

1. Help Your Loan Officer Get to Know Your Operation
   Take the time to introduce your loan officer to the ins and outs of your operation. Sharing your history, current practices, and future goals will provide valuable context. Offering your loan officer detailed and precise information about your operation helps the entire team understand your needs better. The more complete the picture, the more effectively they can assist you.
2. Be Patient and Empathetic
   Remember that building a strong relationship takes time. Be patient as your loan officer gets up to speed and empathetic to the learning curve they may be experiencing. They are taking the time to thoroughly get to know you and your operation alongside others’. 
3. Have Like-Minded Expectations
   Be prompt in responding to your loan officer, just as you expect them to be prompt in their communications with you. This mutual respect's time fosters a positive working relationship that will benefit both parties.
4. Continue to Maintain Sound Financial Records
   Keeping thorough and accurate financial records is crucial when working with any lender. Regularly update FCS Financial on your financial standings to ensure they have the latest information to support your needs, especially as spur-of-the-moment requests can arise. 
5. Articulate Your Request and Business Plan
   The better you explain your request and outline your business plan, the higher your chances of securing the support you seek. Be thorough and transparent to help your loan officer advocate effectively on your behalf. Clearly articulate your expectations and goals to your loan officer. This proactive communication allows them to tailor their support to help you achieve your objectives.

By following these tips, you can establish a strong, productive relationship with your new loan officer, ensuring that your operation continues to thrive with the support of FCS Financial.